Health checks

Confirm your setup is genuinely ready before real customers ring it, rather than finding out on a live call.

Checked

What readiness covers

Area	What is confirmed
Phone number	A number is held, active and not pending compliance
Voice	A voice is selected and usable; random selection has enough active voices
AI models	A model is configured and reachable
Business information	Opening hours, services and the answers the AI needs
Billing	An active plan, and add-ons showing as active where relied upon
Workflows	Refunds, bookings and escalations configured with somewhere to go

Running

Run the readiness checksThey tell you what is missing rather than failing silently later.
Fix anything flaggedA warning here is a call that goes wrong later.
Run a live test callReadiness checks configuration; only a real call tests the conversation.
Ring your transfer numberThe most commonly broken part of a setup is the number nobody answers.
Test out of hours tooSee after hours.

Every check green and a real test call that behaved the way you would want a customer to experience.

Ongoing

Configuration drifts. Numbers get released, staff leave and transfer numbers stop being answered, seasonal hours change.

Re-run readiness after any change to numbers, hours, plan or transfer destinations - and before any period you expect to be busy.

Service

Readiness checks your account. For the platform itself, see the status page - it is the first place a genuine incident appears.