Who should use the API
API access is intended for customers or partners integrating SIMCOAI with existing business systems. It should not be used to bypass the dashboard, billing, phone compliance or plan limits.
- Use API keys only on trusted servers
- Rotate keys if a staff member leaves
- Keep customer data minimised
- Respect plan limits and fair-use controls
Common API uses
The API can support reporting, approved record sync, custom workflow triggers and support automation around SIMCOAI conversations.
Conversation export
Pull approved metadata into reporting or QA workflows.
Webhook receiver
Send safe business events into your operations stack.
Customer context
Attach business-safe customer context to support workflows.
Backend enforcement
SIMCOAI checks active subscription status, accepted policies, account ownership and feature entitlement before allowing API actions that create cost or customer-facing behaviour.
Billing access remains available even if paid features are blocked.
Do not put service-role Supabase keys in client code.
Ask support before building high-volume automations.