Changelog

Live call quality and workflow visibility

Call quality signals and workflow outcomes are now visible on every call in the live monitor.

• First reply latency, caller turns, interim results, interrupt count, who ended the call and the finish reason now appear on each call.
• Interruption handling is stated in plain English — when SIMCOAI cancels an out-of-date reply after an interruption, the call says so.
• Workflow outcomes appear inline in the transcript, with secure proof-upload actions when a channel has been issued.
• New documentation: Call Quality Signals and Verification Codes. A dedicated Live Call Monitor guide is in progress.

Documentation restructure

The documentation was reorganised around a full information architecture with a published backlog.

• New sections for Phone and voice, Workflows, Integrations and API, and Support.
• New pages: Quickstart Checklist, Glossary, API Authentication, Webhooks.
• Every page now carries TechArticle structured data and consistent navigation.

Kept current on every release

This page is generated from the same source as the documentation navigation. When a release adds a feature, its entry here and its guide are written together.