What plans control
Plans decide which paid features your business can use. SIMCOAI blocks spend-heavy features when a subscription is inactive, unpaid, cancelled, incomplete or outside plan limits.
Starter
AI chat and knowledge base for businesses that do not need phone reception yet.
Growth
AI phone receptionist, bookings, AI memory and included call minutes.
Pro
Higher call limits, more numbers, analytics, API access and larger team capacity.
Enterprise
Custom usage, onboarding, SLAs and negotiated add-ons.
Use Stripe for payment changes
For security, the Customer Portal is the self-service place for cards, invoices, tax IDs, subscription updates and cancellations. SIMCOAI reads Stripe status and enforces entitlements from the backend.
- Add or update payment methods
- Download hosted invoices
- Add business tax IDs where required
- Change or cancel subscriptions
- Recover billing after failed payments
Prices and tax handling
Prices are shown in GBP and may exclude VAT or other taxes unless Stripe shows otherwise during checkout or on invoices. Do not add a VAT number to public pages unless SIMCOAI has a valid one.
Use accurate billing country and address.
Add VAT/tax IDs in Stripe where applicable.
Invoices and tax amounts are synced into billing history where available.